Trust WooCommerce customers

Feature

Trust WooCommerce customers — Applies a trust boost to known customers to avoid blocking legitimate orders and support requests.

How it works

When enabled, the engine checks user/customer status and reduces risk score or avoids harsh enforcement for trusted customers.

How to access / enable

  1. WP Admin → AegisSpamGuard → Settings
  2. Trust settings section
  3. Toggle “Trust WooCommerce customers”.

Recommended setting

Recommended: ON for stores.

Real customers should not see friction at checkout; trust reduces false positives where it matters most.

Why you need this

Combine with allowlist rules for staff and service providers.

Additional information